Cabarrus County January Community Meeting

January 16, 2020
5:30 PM to 7:00 PM
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Captain Steve's Family Seafood Restaurant
5645 Highway 49 S
Harrisburg, NC 28075

Speaker:   Jon Quigley

Title:  Ishikawa diagram Walkthrough

DescriptionProject management consists of a set of knowledge management areas as defined by PMI.  These management areas, for example Scope Management, are listed as discrete areas of knowledge, however, these knowledge areas are really a collection of systems. Systems that interact and, when done suboptimal, will impact adjacent or other systems, to be specific, cause a failure in another system. 

During this interactive event, we are going to do a series of mental exercises using the Ishikawa (fishbone) diagram to imagine project failures, and work through the possible scenarios for that project failure, based on these knowledge management areas.  This will demonstrate the interactions of these knowledge management systems and subsequent imagined project failures, and how a failure symptom may not trace back to the knowledge management area we may think it should.

Speaker Bio:

Jon Quigley, PMP, CTFL has an Engineering Degree from the University of North Carolina at Charlotte, and two Master’s Degrees from City University of Seattle.  Jon has thirty years of product development, and process management.  He has many years of product management experience along with key product management processes such as requirements management, test management, quality management and configuration management just to name a few.  All his product development experience is in the software or embedded products areas, and most of that is automotive with some industrial applications.

Jon enjoys team work, and has experience working in distributed teams that can range over the globe. Jon has written many books and contributed with others in this regard sometimes without ever meeting the other author in person, and the same is true for his product development work.  In fact, many of the 7 US patents he has ceded were with distributed team members. Jon is familiar with agile and complex approaches to product development and teaches business to business and at community colleges and universities on these topics. 

He is an experienced project manager, having both in practice and theoretical.  He has written many project management and technical books, scores of magazine articles at 50 different magazines, teaches the subject at technical schools and universities as well as business to business.  Jon has well established analytical skills through his engineering training and experience.  Jon also understands business and the needs for minimizing the costs and Jon has experience in a variety of cost understanding and cost improvement approaches many of which are in his book Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques. Jon has saved the companies at which he has contributed millions of dollars.  I have performed end to end process mapping of a large multinational electronic / electrical engineering organization, and that includes value stream mapping.

Jon has trained and provided guidance for many project management organizations as well as other businesses.  He is a good verbal and written communicator, and is well versed in project decomposition techniques, estimating techniques, schedule development and tracking as well as risk management.  He is a frequent speaker at PMI events, and has many articles on the PMI website ranging from estimating and risk management to team building.

Jon has won awards such as the Volvo-3P Technical Award in 2005 going on to win the 2006 Volvo Technology Award. Jon has secured seven US patents and several international patents.  These patents range from human machine interfaces to telemetry systems and driver’s aides.  Jon is on the Western Carolina University Master of Project Management Advisory Board as well as Forsyth Technical Community College Advisory Board. He has also been a guest lecturer on Project Management at Wake Forest University's Charlotte NC campus.  Jon teaches Project Management classes at City University of Seattle via distance learning as well as technical schools, community colleges and businesses (B2B).  Jon is an expert at ITMPI (IT Metrics and Productivity Institute) giving webinars on project management and product development topics. He is part of the Pm2Go experts (The Standish Group) and has given webinars at The Project Management Institute and spoken before PMI Chapters across North Carolina and parts of Virginia.

Jon has membership in ASQ, SAE, AIAG and PMI (holding Project Management Professional Certification) and has spoken at numerous PMI events.  Jon also has the CTFL certification from ISTQB. 

Jon is the co-author or contributed to the books:

  • Co-author of Taylor and Francis book – “Project Management of Complex and Embedded Systems: Ensuring Product Integrity and Program Quality”  ISBN, 1420070256.
  • Co-author of Taylor and Francis book– Scrum Project Management ISBN, 1439825157.
  • Co-author of Taylor and Francis book– Testing of Complex and Embedded Systems ISBN, 1439821402.
  • Co-author of Software Test Professionals / Redwood Collaborative Media Professional Development Series – Saving Software with Six Sigma ISBN 978-0-9831220-0-5.
  • Co-author of Software Test Professionals / Redwood Collaborative Media Professional Development Series – Aggressive Testing for Real Pros ISBN 978-0-9831220-1-2.
  • Co-author of Taylor and Francis book – Total Quality Management for Project Managers ISBN, 978-1-4398-85055-5
  • Co-author of Taylor and Francis book – Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques ISBN 978-1-4398-8725-7
  • Co-contributor of Scrum Project Management topic for the Encyclopedia of Software Engineering ISBN - 1-4200-5977-7  and  e-ISBN - 1-4200-5978-5
  • Contributor to the e-book: The Project Manager Who Smiled by Peter Taylor. Catalog record for the book is available from the British Library ISBN 978–0–9576689–0–4 production June 2013
  • Co-author of Society of Automotive Engineering book "Project Management for Automotive Engineers: A Field Guide" eISBN PDF 978-0-7680-8315-6; eISBN prc 978-0-7680-8316-3 eISBN epub 978-0-7680-8317-0
  • Co-author of Taylor and Francis book– Configuration Management: Theory, Practice and Application ISBN 978-1482229356
  • Contributor to the e-book "Opening the Door: 10 Predictions on the Future of Project Management in the Professional Services Industry" with MavenLink and


In addition to these books, Jon co-authored with Kim H. Pries two Professional Development Series focus books for Software Test Professionals (Redwood Collaborative Media):

  • Saving Software with Six Sigma”ISBN 978-0-9831220-0-5
  • Aggressive Testing for Real Pros” ISBN 78-0-9831220-1-2


He has co-authored scores of magazine articles on a variety of technical topics that appear in about 40 different magazines.

He has also given numerous presentations at product development conferences on a variety of aspects of product development including testing and project management.  He has been interviewed by numerous business and project magazines in addition to podcasts on a host of project and product development topics.  Jon enjoys the beauty of nature, hiking in the woods and plays the bass. Jon lives in Lexington North Carolina with his wife Nancy, and son Jackson. Email Jon at [email protected].


This is a working meeting designed for PMI Chapter members northeast of the city including Concord.

PDU Category: Technical  (1.0 PDUs) 

POC: [email protected]

Community Chapter Meeting 

As a means of helping chapter and local community members who are certified as a Project Management Professional (PMP®) satisfy the continuing education requirements for re-certification, PMI Metrolina Chapter arranges its monthly meeting schedule to allow a 1 hour PDU training session to be incorporated into its normal meeting.

Topics presented during these sessions are designed to not only satisfy the PDU requirement for re-certifying as a PMP, but to also provide wide appeal to people involved in project management regardless of whether or not they are certified PMPs. The 1-hour sessions meet the educational requirements to qualify for 1 PDU credits for maintaining PMP® certification or to meet the requirement for attending 35 hours of formal project management education prior to applying to sit for the PMP® exam.

The sessions are open to all.


$12.00 Guest Registration

$10.00 Member Registration

$5.00 Student Ticket

$5.00 Active Duty Military Ticket