Uptown Charlotte Community Meeting

February 20, 2018
5:00 PM to 7:30 PM
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Charlotte Mecklenburg Library (Main Campus)
310 North Tryon Street
Charlotte, NC 28202

 Important Meeting Information

Happy Hour from 5:00 PM - 6:00 PM at Duckworths - 330 N. Tryon Street

Between 6:00 PM - 6:15 PM, attendees will move to the libary auditorium.

Our program will begin at 6:15 PM and qualify for 1.5 PDUs. 


 Power of Storytelling to Manage Business Change

Diane Alexander

Diane has a wide range of business and technology experience across insurance, defense, utilities, international inter-modal transportation, geographic information systems, retail, and financial services industries. Roles have included software developer, tester, requirements engineer, independent IT audit analyst, business process improvement, data architecture, enterprise architecture program development, compliance and risk program development, project management, program management, and use of emerging technologies such as Artificial Intelligence and Machine Learning.

She is a US Air Force veteran, and worked on command and control computer systems, after being commissioned through the ROTC program at the University of Illinois.

 Presentation Description

Your change project is only successful if you are solving the right problem. How do you know your project program portfolio is aligned to tackle the most impactful problems, risks and opportunities?

In this session, we will explore use of a technique I have used successfully for many years in many industries – Business Stories. Storytelling has been around a long time as a means to communicate knowledge and entertain. Stories can be told about your business: problems to be solved, opportunities to seek, risk inherent in the business, and stories about expectations from customers, regulators and other stakeholders. Stories that come from different business siloes can be analyzed to determine cross-enterprise common problems and opportunities, that cannot be seen within the boundaries of individual departments.

Using plain-language business stories as a foundation for guiding business change, focuses change efforts on a solid foundation of reality, and keeps the change process clearly understood and intentional as it moves along. Business stories do not need to initially provide solutions. It is best to first understand the problems and opportunities from various roles and perspectives, and then design solutions for new products and business changes that meet the true need. At this point, the stories can be monetized and can be used to help prioritize change efforts.

We will examine a template to use as a guideline for creating impactful business stories, and review a process for gathering and analyzing the stories, and how to use them to help manage your projects and programs.

Handout will be provided.

PDU Category: Technical

POC: uptown@pmi-metrolina.com

Hope to see you at the meeting!

February 2018 Uptown Community Meeting Fee Schedule:

  • Members in Advance: $10
  • Non-Members in Advance: $15
  • Students in Advance $0
  • Active Duty Military in Advance $0


  • There is no on site registration for this meeting - you must register in advance. 
  • There are 100 seats available so registration is limited to the first 100 registrants.   
  • Parking cost is not included in the cost of this meeting. There is parking available surrounding the library on the street and in parking decks.


New Chapter Members Take Note:

Individuals join the chapter though the PMI website. It can take up to five (5) business days for PMI process a new chapter membership before it shows up in our chapter database. New chapter members will not be able to register for chapter meetings at the chapter member rate until that occurs. The chapter does not want you to wait until your membership is processed, before you attend a chapter meeting. New members who are not able to register for the chapter meeting as chapter members before the advance registration deadline should email vpmembership@pmi-metrolina.com. You must send your email before the advance registration deadline in order to be eligible for the member advance registration rate. Please attach a copy of your receipt from PMI to the email, showing that you have joined the chapter. If you follow these instructions, you will be charged the advance registration member rate for the chapter meeting. The Membership team will work with you to process your registration either over the phone or in person at the chapter meeting registration table.


$15.00 Guest Registration

$0.00 Student Registration

$10.00 Member Registration